The 5 Best Medical Equipment Shops in Dubai
Healthcare services can be improved with the right technology at bay. Hospitals and medical centers rely on different kinds of devices to diagnose and treat patients with their ailments.
If you’re looking for the right places to shop for this kind of equipment, we’ve got you covered. Here are our top picks for the best medical equipment shops in Dubai!
How Much Does Medical Equipment Cost
The Best Medical Equipment Shops in Dubai
1. Omron Healthcare Middle East
| Criteria | Ratings |
| Products | ★★★☆☆ (3/5) |
| Quality | ★★★★★ (5/5) |
| After Sales Service | ★★★★★ (5/5) |
| Customer Support | ★★★★☆ (4/5) |
Omron is an electronic company that was established in Japan in 1933. With the company opening a branch in Dubai, Omron provides a wide range of equipment that is used in different fields.
The first thing we noticed with this company is that when it comes to healthcare equipment, small products are usually what you can buy. What do we mean by that?
Well, Omron focuses on manufacturing small tools that can be used at home and in a hospital. These tools include weighing scales, thermometers, blood pressure monitors, and more.
If you’re looking for heavy, complicated machinery– we recommend looking for other companies instead.
Since they’ve dabbled in the production industry for decades, rest assured that the products you’ll be getting are of great quality. The company also offers replacement and maintenance services should your item be defective.
Speaking of services, Omron has a pretty committed set of employees. They are diligent at their job and know what they’re doing.
According to the customers we’ve conversed with, the employees are fast and efficient.
Do take note, there are cases where it might take longer than a day to respond to emails or inquiries, but they don’t go for over a week.
We also advise you to actually just go into their office and inquire for more information or report a defective product.
If you’re on the market for some simple yet quality medical equipment, check this company out!
Pros
- Customer service
- OMRON Connect application for monitoring health data
Cons
- Limited variety
- Equipment mostly for home-based use
Customer Reviews:
Excellent Customer Service
“Excellent service! I called before I got there and I explained the problem with my nebulizer and when I got there they immediately replaced the part that wasn’t working and it was as good as new! I think I spent less than 10 minutes at their office. Great job!” – Fatima Alowais
2. Al Sahel Medical Supplies
| Criteria | Ratings |
| Products | ★★★★★ (5/5) |
| Quality | ★★★★☆ (4/5) |
| After Sales Service | ★★★★★ (5/5) |
| Customer Support | ★★★★★ (5/5) |
Al Sahel Medical Supplies is a trading company that provides equipment for private and public hospitals in the UAE and India. With over ten years of experience, they have tried to expand their roster to fully provide everything these centers might need.
When it comes to their products, the company has a lot of variety. From surgical equipment to ultrasound equipment and more, clients can pick from a lot of options.
A unique thing about them is that they also sell hospital furniture. Their product roster includes examination beds and stretchers.
They are only one of the few companies we’ve looked at that include furniture in their products, which is pretty cool.
The quality of their products is pretty good. Customers have told us that they were satisfied with the products they’ve obtained from Al Sahel.
The company offers repair services for defective units and sells extra parts for their equipment as well. So far, that is the only after-sales service that they offer, which is pretty much what we’ve also seen from other establishments.
Regrettably, this company does not offer installation for all of its products. We recommend asking the salesperson assigned to you while browsing if the equipment you’re eyeing would be installed by them.
Speaking of employees, we’ve noted that their personnel are professional and knowledgeable of the items they are selling. Also, they are quick to respond to concerns or inquiries.
If you’re looking for a trading company that offers a wide range of medical equipment, this company is worth looking at!
Pros
- Product variety
- Laboratory equipment available
- Offers repair and preventive maintenance services
Cons
- Requires a call or a visit for more information
- Installation for specific equipment only
Customer Reviews:
Professional Staff
“This team very good service and doing a professional Job ,, You can buy the products you need from them faithfully ,Their honest demeanor draws you in again” – Noufal KT, via Google Reviews
3. QUE Equipments LLC
| Criteria | Ratings |
| Products | ★★★★★ (5/5) |
| Quality | ★★★★★ (5/5) |
| After Sales Service | ★★☆☆☆ (2/5) |
| Customer Support | ★★★★☆ (4/5) |
QUE Equipments is a distributor that was established in 1997. With 25 years of experience, this company provides quality and ISO-certified equipment for multinational companies and hospitals.
We did notice that while they do offer items from various medical categories, the number of products they sell is quite a few. If you’re looking for some big, heavy equipment, we recommend looking for another company.
We also observed that they focus on providing the smaller devices needed for laboratory and surgery. We recommend looking through their catalog for specific items such as monitors and surgical modules.
A great thing about their items though, as we’ve said earlier, is that they are ISO-certified! So this means that the products you will receive from them were tested and proven to be of standard.
When it comes to after-sales service, this company, unfortunately, does not offer anything. Upon interacting with them, expect the usual back and forth between the staff and you during product browsing.
Speaking of service, the company’s employees are noted to be professional and great at fielding questions and inquiries about their products. They are also friendly and easy to talk to.
Overall, if you’re on the hunt for laboratory equipment and supplies, try looking at this company’s products!
Pros
- ISO-certified
- Professional staff
Cons
- Not a lot of products
- No repair or consultation services offered
4. Medigate Medical Equipment
| Criteria | Ratings |
| Products | ★★★★★ (5/5) |
| Quality | ★★★★★ (5/5) |
| After Sales Service | ★★☆☆☆ (2/5) |
| Customer Support | ★★★★★ (5/5) |
Established in the UAE in 2014, Medigate is the youngest of the companies we’ve looked at so far.Regardless, this establishment still provides the necessary medical equipment for various healthcare centers in the country.
With that said, the most noteworthy aspect of this company is its product range. Now, Medigate has its toes in a lot of pies, so to speak.
This company has the most product variety we’ve observed. From radiology and imaging equipment to laboratory equipment and more, Medigate has most, if not all items in the different medical fields.
We’d also like to note that this company sells the most types of heavy medical equipment.
Sure, they have a lot of things for sale, but how about the quality of their products? Aside from the raving reviews of the customers we’ve spoken with, the company is also ISO-certified, which can testify to the good quality of their items.
In terms of after-sales service, the company does not have any repair services for their equipment. This is unfortunate, as that means you have to book another establishment to fix your item without the full knowledge of the inner workings of that particular device.
Looking at the company’s employees, we noted that they are professional and efficient at their job. They also respond to inquiries as fast as possible with their 24-hours customer service hotline!
Overall, we recommend Medigate for its great product quality and variety. This is a great place to browse if you’re initially canvassing for potential medical equipment to own!
Pros
- Product variety
- Professional staff
- ISO-certified
- 24 hours hotline
Cons
- No repair services
- Requires a quotation to learn about pricing
5. Medcare Medical Equipment
| Criteria | Ratings |
| Products | ★★★★★ (5/5) |
| Quality | ★★★★☆ (4/5) |
| After Sales Service | ★★★☆☆ (3/5) |
| Customer Support | ★★★★☆ (4/5) |
Founded in 2009, Medcare is a company that provides integrated healthcare services and products. For over a decade, they have served the majority of the hospitals, centers, clinics, laboratories, and universities in the UAE.
With such a big number of clientele, are their products really worth the attention? Well, yes!
One of the great things about Medcare is the different kinds of medical equipment they have available for purchase. They do concentrate on selling pieces of equipment for the specializations part of a hospital, so expect a lot of items with a very specific use.
When it comes to quality, customers have provided their praises for the items’ functionality and quality. Although, we must point out that Medcare does not carry an ISO-certification.
Now, let’s talk about what you can avail yourself of after you purchase any of the items they have on sale. Well, the only thing you can expect from them is delivery, actually.
This company does not offer any repair services for their equipment, which is regrettable.
The staff of this establishment are good at what they do and are noted to be professional when it comes to interacting with their clients.
We advise you to look into this company when you’re on the lookout for more equipment that caters to a specific medical field or specialization!
Pros
- Product variety
- Professional staff
- Delivers products
Cons
- Requires contact for more information
- No repair or consultation services provided